Operations Coordinator
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About The Position
The Operations Coordinator plays a crucial role in supporting the store's administrative functions. This position involves daily collaboration with store management, vendors, and the Citarella administrative team to address all relevant store needs. The ideal candidate will exhibit exceptional attention to detail, strong time management skills, and a relentless commitment to organization, effectively acting as a behind-the-scenes conductor for the administrative flow of the store. Key responsibilities include entering and receiving store orders and Direct Store Delivery (DSD) orders in partnership with management and the Packing team. The Operations Coordinator will compile, review, and distribute daily bills to the Accounting department for recordkeeping purposes. Communication with vendors regarding unpaid or delinquent bills is also a critical aspect of this role. Additionally, the coordinator will collect manifests from delivery trucks and ensure they are distributed to the appropriate departments for review. Maintaining accurate inventory through daily counts is essential, as is the ability to open tickets after management approval and follow through on their resolution. The coordinator will also fill out weekly Key Performance Indicators (KPIs) and send recap emails that reflect business patterns. Other responsibilities include reviewing and printing the daily newsletter for distribution to department managers, updating store communication boards, and maintaining daily communication with the customer service department regarding store inventory and customer inquiries. The Operations Coordinator will track items and update management about food quality issues, low inventory, or any other noteworthy inventory concerns.
