Operations Coordinator

$34,320 - $36,400/Yr

The Michaels Organization - New Orleans, LA

Full-time - Mid Level

New Orleans, LA

Real Estate

About the position

The Operations Coordinator at The Michaels Organization plays a crucial role in ensuring compliance with Housing Quality Standards (HQS) for approximately 400 housing units under the Housing Choice Voucher Program. This position involves managing the Inspections Department support staff and providing compliance support to the Director of Inspections, ensuring that all inspection requirements are met in a timely manner. The role emphasizes the importance of creating communities that enhance lives through effective property management and support services.

Responsibilities

• Ensure Housing Quality Standards (HQS) inspection requirements are met in a timely manner for approximately 400 units.
• Manage the Inspections Department support staff.
• Provide compliance support to the Director of Inspections.
• Handle complex interpersonal situations involving conflicts between assisted tenants and landlords.
• Maintain efficient operation of the HQS inspection program.

Requirements

• Bachelor's degree or five (5) years of experience in property management, social service, or community service agencies.
• Deep understanding of HUD rules and local requirements related to the HCV program Housing Quality Standards.
• Excellent written and oral communication skills.
• Ability to remain focused in a demanding work environment and continuously reprioritize responsibilities.
• Basic computer skills for preparing documents, spreadsheets, and email communications.

Nice-to-haves

• Experience with publishing software.
• Proven ability to build productive professional working relationships with diverse individuals and groups.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) matching