Operations Coordinator

$45,760 - $45,760/Yr

Servicon, Llc. - Marietta, GA

Full-time - Entry Level

Marietta, GA

Transportation Equipment Manufacturing

About the position

Servicon is a women-owned and operated company with nearly 50 years of expertise in providing environmental solutions, particularly focused on infection prevention for complex facilities. As a local, privately held company, we pride ourselves on our agility and ability to quickly support the needs of our people and clients. Our mission is to become a trusted partner rather than just an outsourced vendor. One of our greatest strengths is our Culture of Caring, which is embodied by everyone from our CEO to our front-line staff. This culture is aimed at creating healthy environments where people can thrive, leading to greater client satisfaction and healthier outcomes. We adhere meticulously to infection prevention standards while delivering compassionate service, which is key to our success. Our focus on three essential elements—People, Programs, and Performance—represents our strong value alignment and positively impacts patient care, infection prevention, and throughput. The Operations Coordinator plays a vital role in supporting the Operations Team. This position is integral to the success of the team, providing administrative support and ensuring smooth operations. The selected candidate will work directly with the Operations team, supporting employees, clients, and team members. The role involves handling a variety of tasks, from simple to complex, with a keen eye for detail and excellence. The Operations Coordinator will be responsible for managing communications, scheduling meetings, coordinating department events, and maintaining relationships with client stakeholders. Additionally, the role includes documenting issues, coordinating quarterly business reviews, supporting hiring activities, and managing sensitive employee information with confidentiality. The Operations Coordinator will also be responsible for extracting data for reporting and billing purposes, ensuring that the Operations team has the necessary information to manage billing and accounting reports effectively.

Responsibilities

• Provide administrative support by handling phone calls, emails, scheduling meetings, and coordinating department events.
• Partner with the Operations team to manage contact and relationships with client stakeholders.
• Work closely with client-assigned staff to document issues and escalated areas of concern.
• Coordinate Quarterly Business Review by gathering information via databases.
• Collaborate with Operations management and Human Resources to support hiring activities, including job requisitions, interview schedules, and new hire onboarding.
• Present at weekly meetings and oversee the collection of relevant employee file documents while maintaining confidentiality.
• Extract data from the HRIS system for monthly reporting and billing.
• Manage billing and accounting reports, including headcount, account changes, and discrepancies.
• Perform other duties as assigned.

Requirements

• High School diploma or GED equivalent.
• Minimum of 2 years related administrative support experience.
• Excellent oral and written communication skills.
• Exceptional interpersonal and engagement skills with a strong customer-service orientation.
• Bilingual (English and Spanish) preferred.
• Ability to effectively manage competing priorities and possess strong organizational skills.
• Must be able to maintain confidentiality and appropriately manage sensitive information.
• Proficient with Microsoft Office: Word, PowerPoint, Excel.

Benefits

• Paid jury duty
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Employee assistance program
• Vision insurance