Operations Coordinator

ASM Global - Houston, TX

Part-time,Full-time - Mid Level

Houston, TX

Administrative and Support Services

About the position

The Operations Coordinator at ASM Global is responsible for overseeing the daily operations at NRG Park in Houston, Texas, ensuring the successful execution of events and maintenance of the facility. This role involves coordinating personnel, subcontractors, and various operational activities while acting as a liaison between the facility and clients to meet their requirements and adhere to facility policies.

Responsibilities

• Assist with all aspects of operations including supervision, event coordination, equipment maintenance, event staffing, setups and changeovers, event services, fire and life safety and customer service.
• Train staff on laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures.
• Prepare work schedules, set staffing responsibilities, and review quantity and quality of work performed.
• Schedule full/part-time employees and subcontracted service providers according to event demands.
• Investigate, analyze, and resolve operational problems and complaints.
• Act as a liaison with tenants, contractors, and facility users as needed.
• Maintain equipment and inventory, including ordering necessary supplies and materials.
• Report irregularities, discrepancies, damage or loss of property or any other safety concerns to supervisor.

Requirements

• Bachelor's degree from an accredited four-year college or university.
• Three (3) years related experience in the public assembly facility industry in a supervisory or management position.
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for events.
• Possess a thorough understanding of facility's layout and operational equipment.
• Experience with principles and techniques of supervision, training, budget preparation, and purchasing.
• Ability to work effectively under pressure and meet deadlines.

Nice-to-haves

• Experience with event set-up and conversions.
• Knowledge of safety measures and regulations for forklift operation.

Benefits

• Equal Opportunity/Affirmative Action employer.
• Encouragement for Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.