Operations Coordinator

SRS Distribution - Boise, ID

Full-time

Boise, ID

Merchant Wholesalers, Durable Goods

About the position

The Warehouse Manager oversees daily operations of the warehouse, ensuring efficient management of inventory and delivery processes while providing exceptional customer service. This role involves supervising warehouse staff and drivers, maintaining inventory levels, and assisting branch leadership in operational tasks.

Responsibilities

• Manage daily warehouse operations and supervise drivers and warehouse staff.
• Handle incoming customer complaints promptly and courteously, ensuring resolution.
• Provide excellent customer service using professional communication skills.
• Oversee daily operations to ensure timely and accurate pulling of work orders.
• Ensure prompt loading and unloading of orders for vendors or customers.
• Oversee dispatching of trucks for timely delivery of products to worksites.
• Assist or direct warehouse personnel in loading and unloading trucks using a forklift.
• Track and report stock levels using Agility software.
• Coordinate purchases of materials for resale to avoid duplicate orders.
• Manage all phases of inventory control including purchasing, cycle counts, and pricing.
• Process orders, balance day-end reports, and assist in other branch operations.

Requirements

• 1-2 years of related experience or equivalent combination of education and experience.
• Valid driver's license with a clean driving record.
• Ability to read, analyze, and interpret business documents and regulations.
• Proficient in Microsoft Office and general computer skills.
• Ability to calculate discounts, interest, and percentages.

Nice-to-haves

• Experience with inventory management software.
• Strong leadership and team management skills.
• Ability to work under pressure and manage stress effectively.

Benefits

• Equal Opportunity Employer
• Veteran Friendly Employer