Operations Coordinator

Penske Automotive Group - Londonderry, NH

Full-time - Entry Level

Londonderry, NH

Truck Transportation

About the position

As a Sales and Operations Management Trainee at Penske, you will be immersed in a dynamic and fast-paced environment where you will leverage your academic background to manage business operations and solve customer problems effectively. This role is designed for individuals who are eager to take charge and think quickly, as you will be responsible for ensuring customer satisfaction and operational efficiency. You will receive comprehensive training that covers various aspects of the business, including sales processes, technology, finance, and customer service, all aimed at equipping you with the necessary skills to excel in your career. Throughout your training, you will collaborate with a motivated team, gaining insights into managing a large inventory of vehicles and developing solutions for both consumer and commercial customers, including Fortune 500 companies. The position emphasizes the importance of building strong customer relationships and generating new business leads while maintaining a focus on fleet productivity and profitability. With a commitment to your professional growth, Penske offers flexible schedules, excellent benefits, and opportunities for advancement across numerous locations nationwide. This role is not just about managing operations; it is about fostering a culture of success and teamwork. You will be expected to maintain regular attendance, adhere to safety regulations, and be prepared for travel within your district for customer visits and training. The position is regulated by the Department of Transportation, requiring a constant state of alertness and a commitment to safety for yourself and others.

Responsibilities

• Develop consumer and commercial customer solutions to local and national accounts, including many of the Fortune 500.
• Manage a large inventory of world-class and nationally recognized vehicles, balancing fleet productivity, profitability, and customer satisfaction.
• Generate new business leads and foster existing customer relationships.
• Ensure complete customer satisfaction in a fast-paced environment.

Requirements

• Bachelor's degree required, preferably in Business or Marketing.
• Effective communication skills, both written and verbal.
• Internship or related work experience in a customer-facing role preferred.
• Results-oriented with attention to detail and good time management skills.
• A valid driver's license is required, with the ability and willingness to drive Penske vehicles, including a 26' box truck.
• Regular, predictable, full attendance is an essential function of the job.

Nice-to-haves

• Experience in a customer-facing role is preferred.

Benefits

• Flexible schedules
• Excellent benefits
• Associate incentives
• Discount programs
• Opportunities for advancement at hundreds of locations nationwide.