Operations Coordinator

$34,320 - $34,320/Yr

FirstService Residential - Miami, FL

Full-time

Miami, FL

Real Estate

About the position

The Operations Coordinator will provide essential administrative support to the Operations department, which includes IT, Purchasing, Operations, and Banking. This role involves managing communications, assisting with presentations, and ensuring smooth workflow within the department while adhering to company policies and procedures.

Responsibilities

• Provide administrative support to all members of the Operations department and Management.
• Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs.
• Handle all mailings and billings and process and track approved office supplies for all A/R offices.
• Compose letters and submit them to Management for signature and approval.
• Assist management in the preparation of presentations as necessary.
• Manage calendars, arrange meetings, and plan and set up conferences and events and prepare materials as necessary.
• Provide Operations Help Desk support.
• Assist all members of the operations team (IT, Purchasing, Operations, Banking) in accomplishing their goals and objectives.
• Prepare reports, correspondence, presentations, and other communication materials.
• Conduct research, prepare reports and financial data.
• Attend staff meetings with operations team and staff to keep well informed, and to ensure follow-up on decisions or actions to be taken by staff.
• Provide administrative support and computer skills for special projects.
• Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• Participate in meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Requirements

• Associate degree in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Detail oriented and strong organizational and multi-tasking skills.
• Strong proficiency in Windows and Microsoft Office, including Word, Excel, Power Point, Visio, and Outlook.
• Proficiency in researching the Internet.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to work in a team environment as well as independently and be self-driven.
• Critical thinking, problem solving, judgment and decision-making abilities.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays
• Vision insurance