Operations Coordinator

$45,000 - $65,000/Yr

Eco Pest Control - Glen Allen, VA

Full-time - Entry Level

Glen Allen, VA

Administrative and Support Services

About the position

The Operations Coordinator at Eco Pest Control plays a vital role in the day-to-day operations of the company, ensuring smooth office operations and supporting various administrative functions. This position requires a detail-oriented and proactive individual who can manage a diverse range of responsibilities, including administrative support, customer service, and financial management.

Responsibilities

• Provide comprehensive administrative support to ensure efficient office operations.
• Manage calendars, schedule appointments, and coordinate meetings for team members.
• Handle incoming calls with professionalism and maintain effective phone etiquette.
• Assist in customer support by addressing inquiries and resolving issues promptly.
• Maintain accurate records and files, ensuring all documents are properly organized.
• Process customer invoices and payments, prepare bank deposits, and upload receipts and expense reports to the bookkeeper.
• Manage accounts receivable and follow up on outstanding payments.
• Develop and implement a collections process.
• Support office management functions, including inventory management and supply ordering.
• Assist with clerical duties such as typing, filing, and data entry.

Requirements

• Proven experience as a personal assistant, clerk, or in a similar administrative role.
• Familiarity with office management procedures and basic accounting principles.
• Excellent phone etiquette and customer service skills.
• Strong proofreading abilities with attention to detail.
• Proficiency in QuickBooks or similar accounting software is advantageous.
• Ability to work independently while also collaborating effectively within a team environment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance