Operations Coordinator

$39,395 - $49,192/Yr

Penske Automotive Group - Hagerstown, MD

Full-time - Entry Level

Hagerstown, MD

Truck Transportation

About the position

The Operations Coordinator at Penske is responsible for completing administrative processes that enhance operational efficiency, customer satisfaction, and profitability within the branch. This role involves providing superior customer service and supporting the branch financial manager with guidance and information to improve branch performance.

Responsibilities

• Oversee accounts receivable process and maintain local collection contacts to support centralized function.
• Monitor weekly and monthly lease, contract maintenance, and special billing, resolving any issues in a timely manner.
• Complete Fleet Service activities such as licensing, permitting, and processing citations.
• Track and coordinate asset outside services, including unit jacket files and fueling.
• Partner with Fleet Services to support licensing, permitting, and other fleet operations.
• Perform process analyses in areas such as billing and accounts receivable, recommending solutions to profitability risks.
• Maintain District Personnel Files and complete weekly payroll.
• Assist with projects and tasks assigned by the Branch Financial Manager.

Requirements

• High school diploma or equivalent required; degree preferred.
• 2+ years of experience in customer service or financial administrative roles.
• Competent written and verbal communication skills.
• Interpersonal and relationship-building skills to collaborate with team members.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.

Nice-to-haves

• Agile and quick learner who enjoys collaborative projects and continuous education.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Paid time off
• Employee discount programs
• Tuition reimbursement
• Professional development opportunities