Operations Coordinator

Community Care Alliance - Woonsocket, RI

Full-time

Woonsocket, RI

Social Assistance

About the position

The Operations Coordinator will work closely with the Senior Vice President of Community Support and Nursing Services to oversee and coordinate operations across various divisional programs, including mental health, assisted living, and substance abuse services. This role involves administrative support, project coordination, staff supervision, and ensuring compliance with relevant regulations and standards.

Responsibilities

• Assist the Division Vice President with various administrative tasks and preparing reports for quality assurance, continuous quality improvement plans, and outcomes.
• Supervise and train program administrative staff as assigned.
• Coordinate projects, set deadlines, and check the status of projects.
• Develop performance goals and long-term operational plans in collaboration with senior managers.
• Provide support with budgeting, billing, grant/contract tracking and fulfillment, proposals, staff salary tracking, and payroll submissions as needed.
• Process and track all staff hiring, resignation, termination, and transfer forms.
• Adhere to the agency's policies and standards, ensuring compliance with accreditation, state, and federal laws, regulations, and standards.
• Provide ongoing training and support to division staff on utilizing the EHR system and reporting functions.

Requirements

• Minimum of a bachelor's degree; master's in business administration or public administration preferred.
• Minimum of 5 years working in the human service field and/or with a non-profit.
• Proficiency in the Microsoft suite, including Excel, Word, PowerPoint, Office 365 and One Drive.

Nice-to-haves

• Experience in an EHR and Evidence Based practices.

Benefits

• Affirmative Action/Equal Opportunity Employer
• Military-friendly employer