Operations Coordinator

$50,000 - $50,000/Yr

Make-A-Wish Foundation Of Connecticut - Trumbull, CT

Full-time

Trumbull, CT

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Operations Coordinator at Make-A-Wish Connecticut plays a vital role in providing operational support across various departments. This position is essential for managing daily operations, including donation processing and communication with financial services, ensuring that the organization runs smoothly and effectively in its mission to grant wishes for children with critical illnesses.

Responsibilities

• Handle daily mail process from intake to acknowledgement letter, including opening, sorting, and processing.
• Deposit incoming checks into bank account using electronic deposit machine.
• Support accounting and financial needs by preparing and submitting cash, credit cards, ACH, wire transfers, stock donations and in-kind logs; handling weekly invoicing; creating give/get statements; and managing the pledge process.
• Manage memorial donation process.
• Provide operational support to chapter staff by managing office supply inventory, coordinating mailing services and deliveries, and supporting Wishing Place visits.
• Adhere to all Make-A-Wish America performance standards and internal controls, policies and procedures.
• Represent Make-A-Wish Connecticut at required internal and external events.
• Foster a culture of cooperation and collaboration among various departments of the Chapter.
• Maintain transparent reporting, information and records that are commensurate with a first-class organization.
• Demonstrate commitment to personal growth and development of self and team.
• Perform other duties as assigned.

Requirements

• Must believe in the mission and vision of Make-A-Wish.
• Possess an energetic, outgoing personality with a sense of humor.
• Be well organized, self-motivated and detail oriented.
• Collaborative work ethic with strong interpersonal and problem-solving skills.
• Possess high levels of integrity, trustworthiness, flexibility, compassion, and humor.
• Ability to work with minimal supervision, manage multiple priorities, and work in a deadline-driven environment.
• Flexibility to work outside standard work hours.
• Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook).

Nice-to-haves

• Experience with Salesforce is a plus but not a requirement.

Benefits

• On-site amenities including a half-court basketball court, putting green, walking track, interactive games, and unlimited ice cream.
• Regular opportunities to experience a wish firsthand.