Operations Coordinator

International Rescue Committee - Charlottesville, VA

Part-time - Mid Level

Charlottesville, VA

Social Assistance

About the position

The Operations Coordinator at the International Rescue Committee (IRC) is responsible for overseeing the operational functions of the Virginia offices, ensuring a compliant and efficient environment for staff, clients, and partners. This role serves as the primary point of contact for various operational areas, manages reception, and provides general administrative support. The position requires strong organizational skills, creative problem-solving abilities, and the capacity to thrive in a multicultural, fast-paced environment. The Operations Coordinator reports directly to the Executive Director.

Responsibilities

• Serve as the office's primary focal point for day-to-day safety and security matters.
• Coordinate immediate incident management including filing police reports and reporting incidents according to established protocols.
• Develop office-specific safety and security onboarding materials and provide briefings to new staff.
• Organize emergency evacuation exercises and other trainings based on Security Risk Assessment findings.
• Act as the primary contact for IT and communications infrastructure, addressing hardware and software issues.
• Educate staff about IT support resources and incident reporting channels.
• Collaborate with regional and HQ IT teams to resolve service disruptions with local providers.
• Manage procurement and supply chain, ordering supplies and coordinating repairs as needed.
• Maintain digital and physical files and manage vendor billing/invoices with the Finance team.
• Coordinate fleet management and on- and off-site storage needs.
• Manage office and equipment leases, coordinating repairs and improvements with property managers.
• Allocate workspaces and support employee lifecycle needs such as building access.
• Assist in planning and coordinating office events and meetings.
• Manage the operations team, including receptionists and operation specialists.

Requirements

• 3 years of experience in managing and improving daily administrative functions of an organization.
• Bachelor's degree or equivalent directly related experience.
• Fluency in English.

Nice-to-haves

• Prior people management experience preferred.

Benefits

• Life insurance
• Vision insurance
• Paid time off
• Paid holidays
• Sick time
• 403(b) retirement savings plan with matching contributions
• Employee Assistance Program for crisis and mental health support
• Medical, dental, and vision insurance with employee contributions
• Flexible Spending Account (FSA) for healthcare, childcare, and commuter costs