Operations Coordinator

Unclassified - Houston, TX

Part-time,Full-time - Mid Level

Houston, TX

About the position

The Operations Coordinator at ASM Global is responsible for overseeing the daily operations at NRG Park in Houston, Texas, ensuring the successful execution of events and maintenance of the facility. This role involves coordinating personnel, subcontractors, and various operational activities while acting as a liaison between the facility and clients to meet their requirements and adhere to facility policies.

Responsibilities

• Assist with all aspects of operations including supervision, event coordination, equipment maintenance, event staffing, setups and changeovers, event services, fire and life safety and customer service.
• Train staff on all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures.
• Prepare work schedules, set staffing responsibilities, and review quantity and quality of work performed.
• Schedule full/part-time employees and subcontracted service providers according to event demands.
• Investigate, analyze, and resolve operational problems and complaints.
• Act as a liaison with tenants, contractors, and facility users as needed.
• Maintain equipment and inventory, including ordering all necessary supplies and materials.
• Report irregularities, discrepancies, damage or loss of property or any other safety concerns to supervisor.

Requirements

• Bachelor's degree from an accredited four-year college or university.
• Three (3) years related experience and/or training in the public assembly facility industry in a supervisory or management position.
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Must possess a thorough understanding of facility's layout, and operational equipment.
• Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.
• Have experience with the principles and techniques of supervision, training, budget preparation and purchasing.
• Understand and work from general instructions, specifications, sketches, event documents and preventive maintenance schedules.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.

Nice-to-haves

• Experience in a fast-paced environment.
• Flexibility to adjust to situations as they occur.

Benefits

• Equal Opportunity/Affirmative Action employer.
• Encouragement of Women, Minorities, Individuals with Disabilities, and protected Veterans.