Operations Coordinator

$38,917 - $52,541/Yr

Capital Bancorp Plc - Reston, VA

Full-time - Entry Level

Hybrid - Reston, VA

Credit Intermediation and Related Activities

About the position

The Operations Coordinator at Capital Bank N.A. plays a crucial role in managing the daily operations of the OpenSky division, which focuses on providing secured credit cards to consumers. This position involves coordinating various tasks related to mail inventory, responding to subpoenas, conducting account research, and supporting credit dispute processes. The role is designed for individuals who thrive in a dynamic and entrepreneurial environment, contributing to the growth and efficiency of the bank's operations.

Responsibilities

• Coordinate the daily operations of mail inventory (pick-up, sorting, organizing, distributing)
• Respond timely following bank policy to comply with subpoenas
• Perform account research in response to questions, problems, or litigation
• Handle a variety of routine and non-routine functions to support various OpenSky areas and/or vendors
• Assist with e-Oscar credit disputes and block notifications as necessary
• Monitor credit card plastic inventory and coordinate reorders as needed
• Perform additional duties as assigned

Requirements

• High school diploma or GED
• Valid Driver's License and car
• Must be insured at all times
• Self-driven and detail oriented
• Experience with prioritization of competing tasks
• Excellent written and verbal communication and interpersonal skills
• Ability to work successfully with a wide variety of people in a team environment
• Ability to solve problems and use sound judgement
• Proficient with the Microsoft Office suite of products (Excel, Word, PowerPoint, etc.)

Benefits

• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance
• Company Contributions to your 401k - Regardless of your contribution
• Paid Parental Leave
• Employee Recognition Program
• Leadership Program
• Tuition Reimbursement Program
• Employee Bank Checking Account
• Generous Paid Time Off and Paid Holidays
• Paid Charity Hours to support volunteer opportunities