Operations Coordinator

Credit Benchmark - New York, NY

Full-time - Entry Level

Onsite - New York, NY

About the position

The Operations Coordinator at Credit Benchmark plays a crucial role in ensuring smooth business operations within the company. This position involves a variety of administrative, project management, and office management tasks, supporting both the executive team and various operational functions. The role is based in London and requires a proactive individual who can manage logistics for commercial activities, coordinate meetings, and assist with office management tasks.

Responsibilities

• Operations coordination for company commercial activities, including hosted events, conference visits, and business trips.
• Coordination of company meetings, staff social and cultural events, and intra-office travel.
• Providing executive assistance to the CEO and Co-Founders, including logistics and diary management.
• Supporting the Legal & Compliance function with tracking, documentation, and reporting.
• Assisting Finance and HR with select projects and administration, such as supplier management and staff surveys.
• Providing ad hoc support for operational matters for CB offices globally, which may require assistance outside of UK office hours.
• Managing employee assets, including IT equipment and access cards.
• Switchboard management and reservation of meeting rooms for internal and external meetings.
• Managing office equipment, inventory, and subscriptions.
• Coordinating post/courier and delivery management.
• Acting as the company Fire Warden and assessing risks within the office/building.
• Liaising with building management regarding office issues and access setup for new employees.

Requirements

• Minimum 2 years' experience in a professional office environment, ideally in a technology or financial services company.
• Previous experience as a PA/EA/office manager or in a similar role requiring high organization and support.
• High level of organizational ability and planning with strong attention to detail.
• Ability to prioritize, multi-task, and work unsupervised on own initiative.
• Fluent English (required), with other languages being a bonus.
• Strong IT skills in Microsoft Word, Outlook, PowerPoint, and Excel; experience with Slack, Atlassian, and Salesforce is helpful.
• Excellent written and spoken communication skills.
• Strong interpersonal skills, including tact and discretion, with experience liaising with senior stakeholders.
• Self-motivated with a positive can-do attitude and high degree of professionalism.
• Highly personable and enjoy working in a team.
• Eligibility to work in the UK.

Benefits

• Competitive basic salary based on experience
• Pension
• Cycle to work scheme
• Vitality health coverage
• 25 days holiday + 10 days' work from anywhere abroad per year