Operations Coordinator

Penske Automotive Group - Harrisburg, PA

Full-time

Harrisburg, PA

Truck Transportation

About the position

The Operations Coordinator at Penske is responsible for overseeing administrative processes that enhance operational efficiency, customer satisfaction, and profitability within the branch. This role involves providing exceptional customer service and communication to both internal and external customers, while supporting the branch financial manager with guidance and information that contributes to overall branch performance.

Responsibilities

• Oversee accounts receivable process and maintain local collection contacts to support centralized function.
• Monitor weekly and monthly lease, contract maintenance, and special billing, resolving any issues in a timely manner.
• Complete Fleet Service activities such as licensing, permitting, and processing citations.
• Track and coordinate asset outside services, including unit jacket files and fueling.
• Establish a collaborative relationship with Fleet Services to support various fleet operations.
• Perform process analyses and reviews in areas such as billing and accounts receivable, recommending solutions to profitability risks.
• Maintain District Personnel Files, complete weekly payroll, and process paperwork for new hires.

Requirements

• High school diploma or equivalent required, degree preferred.
• 2+ years of experience in customer service financial administrative roles.
• Competent written and verbal communication skills.
• Interpersonal and relationship-building skills to collaborate with team members.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.

Nice-to-haves

• Agile and quick learner, enjoys collaborative projects and continuous education.