Operations Coordinator

$61,000 - $75,000/Yr

Crowell & Moring Llp - San Francisco, CA

Full-time

San Francisco, CA

Professional, Scientific, and Technical Services

About the position

Crowell & Moring LLP is an international law firm with a strong presence in the United States, Europe, MENA, and Asia, representing clients in various legal matters including litigation, arbitration, regulatory and policy issues, and corporate transactions. The firm is well-known for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, and it is committed to pro bono service as well as promoting diversity, equity, and inclusion within the legal profession. The Operations Coordinator plays a crucial role in providing general administrative and operational support to the assigned office(s). This position encompasses a variety of functions including mail and copy services, facilities upkeep and maintenance, purchasing, and other general office services. The Operations Coordinator acts as the primary contact for receiving and processing office service requests, which include duplicating, scanning, mail services, binder production, and other litigation support requests. The role requires the use of high-end equipment for tasks such as high-volume copying, labeling, and binding, as well as performing basic maintenance and troubleshooting of office equipment like printers, copiers, and scanners. In addition to operational tasks, the Operations Coordinator is responsible for maintaining the overall appearance of conference rooms, visitor offices, and common areas, ensuring they are functional and well-kept. This includes setting up conference rooms for events and meetings, coordinating the setup of new hire offices and workstations, and acting as the primary liaison with outside service providers and building maintenance to address office service requests. The position also involves maintaining inventory of mailing supplies and performing a variety of clerical tasks to assist the office administration team with various projects and assignments.

Responsibilities

• Act as the primary contact for receiving and processing office service requests including duplicating, scanning, mail services, binder production and other litigation support requests.
• Utilize high-end equipment for tasks such as high-volume copying, labeling, and binding.
• Perform basic maintenance and troubleshooting of office equipment including printers, copiers, and scanners.
• Ensure all supply areas, including the kitchen areas, are appropriately stocked and order supplies as needed.
• Serve as backup for reception and hospitality as needed.
• Support the office administration team with project assistance as needed.
• Maintain inventory of mailing supplies such as letterhead, printed envelopes, binders, toners, office supplies, FedEx boxes and USPS forms.
• Act as the primary liaison with outside service providers and building maintenance to address office service requests.
• Maintain responsibility for the overall appearance of conference rooms, visitor offices and common areas ensuring they are functional and upkept.
• Setup conference rooms for events and meetings, including table and chair breakdowns and setups.
• Handle building access and maintenance requests through property management team.
• Coordinate the setup of new hire offices and workstations.

Requirements

• High School Diploma or equivalent is required.
• Minimum of three (3) years of increasingly responsible, directly related office services experience.

Nice-to-haves

• Experience in a law firm or professional services environment is preferred.
• Familiarity with legal terminology and processes is a plus.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Backup child care
• Wellness programs
• Cultural events and social activities
• Comprehensive benefits package including retirement and all-purpose leave.