Operations Coordinator

$40,000 - $44,000/Yr

Two Men and a Truck - Wauwatosa, WI

Full-time - Entry Level

Wauwatosa, WI

Truck Transportation

About the position

Apply today to join the TWO MEN AND A TRUCK team and take on the role as the Operations Coordinator in Milwaukee, WI. The Operations Coordinator is responsible for carrying out the day-to-day franchise activities to meet established operating goals, standards, sales & profits. Reports to Operations Manager, Assistant Operations Manager & GM. Shift schedule: Monday - Friday & Saturday Rotation.

Responsibilities

• Promotes and protects the TWO MEN AND A TRUCK brand in a professional manner
• Works with customers, vendors, and all team members to meet established business goals and standards
• Trains and motivates employees; controls costs; manages daily operations; and consistently exceeds customer expectations
• Creates a safe work environment through leading and adhering to policies and procedures
• Reviews performance data and works with operations manager on coaching needs for the team
• Ensures trucks, office and moving equipment are in pristine condition
• Ensures compliance with TWO MEN AND A TRUCK, DOL, OSHA, DOT regulations and FMCSA regulations
• Handles customer concerns and claims with integrity and a sense of urgency
• Participates in regular training and development programs offered locally or through Stick men university online
• Daily traveling in company vehicles to ensure customer and staff expectations are being met
• Occasionally attends after hour work functions and participates in charity events
• Assists in day-to-day organizational and clerical support tasks
• Performs all other duties as assigned

Requirements

• Associates Degree in business, management, or other related field is preferred but not required
• Experience in management roles, leadership positions, or other relevant fields
• Must have a valid driver's license and be approved by insurance to operate company vehicles
• Must be able to pass a background check and drug test
• Must be knowledgeable regarding DOT regulations, HR compliance and related fields
• Excellent project management skills
• Excellent oral and written comprehension and communication skills
• Excellent organizational and time management skills
• Demonstrated ability to lead by example to motivate, develop, and direct people
• Must be able to manage effectively when faced with difficult situations
• Ability to assess the performance of self, employees, and franchise to make improvements or take corrective actions
• Strong decision-making ability and problem-solving skills
• Understanding of and commitment to customer service and the TWO MEN AND A TRUCK core values
• Must be proficient with computers and using technology to improve compliance, safety and performance of the franchise location

Benefits

• Salary range: $40,000 - $44,000 annually