Operations, Data Analyst

$80,800 - $106,050/Yr

Oscar Insurance Company

Full-time - Entry Level

Remote

Insurance Carriers and Related Activities

About the position

As an Operations Data Analyst at Oscar, you will play a crucial role in enhancing the efficiency of our operations by partnering with various departments across the organization. Your primary responsibility will be to manage inefficiencies in the business by supporting teams in scoping, analyzing, and monitoring key financial and utilization metrics that align with our organizational goals. This position requires you to collaborate independently with stakeholders to define critical questions, scope analyses, and deliver actionable results. You will also be expected to present your findings both internally and externally, contributing to our mission of reducing medical waste and providing more affordable, high-quality healthcare for our members. In this role, you will be part of a blended work culture that emphasizes connection and collaboration, regardless of whether you are working remotely or in one of our offices located in New York City, Tempe, or Los Angeles. If you reside within a commutable distance to these offices, you will be required to come in at least two days a week. Otherwise, this position allows for remote work, provided you live in one of the specified states. Your work will directly impact the operational efficiency of Oscar, and you will report to the Senior Manager of Operations Intelligence, ensuring that your analyses and insights contribute to the overall success of the organization.

Responsibilities

• Analyze data to support business teams in making better informed, data-driven decisions
• Use data to tell a story that non-technical colleagues will understand, including packaging and presenting findings
• Oversee the creation and maintenance of essential operational and analytical dashboards, and update and enhance them as our user's needs evolve
• Create models and tools that produce relevant insights to identify inefficiencies and generate insights to remove inefficiencies
• Collaborate across the organization to identify actions to achieve improvements and monitor initiative impact
• Support other projects as assigned to meet our needs
• Ensure compliance with all applicable laws and regulations
• Perform other duties as assigned

Requirements

• 2+ years of SQL experience with the ability to filter, aggregate, and build CTEs
• 1+ years of technical work experience using visualization tools such as Tableau, Power BI, Looker, Periscope, etc.
• 1+ years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
• Strong communication skills, verbal and written, around business reporting impact and requirements, as demonstrated by experience on at least 2 reporting projects requiring communication between technical and non-technical users
• Proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets

Nice-to-haves

• 1+ years experience in preparing healthcare analytics and reporting
• 1+ years experience managing value-based contracts at a payer or a provider organization (ACO, CIN, MSO etc.)
• 1+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools
• Exposure to healthcare contract negotiations, risk adjustment, ACA marketplace, quality of care, and/or population health experience
• 1+ years experience in healthcare, finance or the insurance industry

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements
• Participation in Oscar's unlimited vacation program
• Annual performance bonuses