Operations Director

$90,538 - $115,089/Yr

Unidor Consulting LLC - Columbia, SC

Full-time - Mid Level

Columbia, SC

About the position

The Operations Director at Unidor Consulting LLC is responsible for overseeing the daily operations of the business, ensuring that key performance indicators (KPIs) are met and customer expectations are exceeded. This role focuses on driving operational efficiency through continuous process improvements, managing relationships with shipping providers, and collaborating with the leadership team on strategic development. The Operations Director will also oversee the employee lifecycle, ensuring that talent acquisition, development, and performance management processes align with company objectives while fostering a positive work environment and promoting employee engagement.

Responsibilities

• Oversee daily operations to meet KPIs and exceed customer expectations.
• Drive operational efficiency through continuous process improvements.
• Manage relationships with shipping providers.
• Collaborate with the leadership team on strategy development.
• Oversee the employee lifecycle including talent acquisition, development, and performance management.
• Foster a positive work environment and promote employee engagement.
• Coordinate interdepartmental communication to achieve organizational goals.

Requirements

• Bachelor's degree in business administration or a related field.
• 3 years of operational management experience in a high-volume small package shipping environment.
• Advanced technical knowledge of warehouse logistics best practices.
• Advanced knowledge of ERP and WMS, preferably NetSuite.
• High proficiency in Google Workspace and Microsoft Office applications.
• Outstanding verbal and written communication skills.

Nice-to-haves

• 2 years of experience in employee engagement (Preferred).
• 2 years of experience in wellness and fitness services (Preferred).
• Experience with Warehouse Management Systems (3 years required).

Benefits

• 401(k)
• Health insurance
• Health savings account
• Life insurance
• Vision insurance