M S Agency Limited - Kent, WA
posted 4 months ago
The Operations Director is a pivotal role responsible for the effective management of warehouse operations at MSI, located in Kent, WA. This position encompasses a wide range of responsibilities, including overseeing shipment performance, managing productivity, and directly supervising a team of over 50 employees in a 200,000 square foot facility. The Operations Director will ensure that all shifts and functions are adequately staffed to handle varying work volumes, optimizing the flow of orders to the floor to enhance operational efficiency. In this role, the Operations Director will develop, maintain, and manage the facility's quality processes, ensuring that on-time shipping performance is met. This involves close collaboration with employees, delivery drivers, and Foremen to ensure that all receipts and shipments adhere to established standards. The director will also be responsible for managing daily, weekly, and monthly quality and productivity reporting, as well as supervising realignment activities to maximize facility optimization. The Operations Director will provide direct supervision to the Foreman, holding them accountable for their performance and that of their teams. Leadership, training, and supervision of over 50 team members will be a key focus, with an emphasis on increasing the leadership capabilities of the team and driving professional growth. Additionally, the director will oversee all facility and equipment maintenance, ensuring a safe working environment and compliance with safety regulations. This position requires a proactive approach to managing operational activities, ensuring that the distribution center layout and continuous improvement initiatives align with the operational goals. The Operations Director will also perform additional duties as required or requested, contributing to the overall success of the warehouse operations.