Operations Engineer (Mid-Level)

Crunchy Data Solutions - Summerville, SC

Full-time - Mid Level

Remote - Summerville, SC

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Operations Engineer (Mid-Level) at Crunchy Data is responsible for supporting the operations team in various day-to-day activities related to system administration, deployments, monitoring, and software security. This role requires a proactive approach to troubleshooting and maintaining both on-prem and cloud environments, ensuring the reliability and security of applications and infrastructure. The position demands occasional availability outside standard office hours for after-hours incidents or scheduled maintenance.

Responsibilities

• Assist the Operations team with day-to-day activities including patching, configuring systems, and maintaining customer-facing applications.
• Maintain and update Ansible/Terraform Infrastructure in git-hosted repositories for application deployment.
• Troubleshoot infrastructure and application alerts within defined SLAs.
• Assist with general maintenance during scheduled and ad-hoc windows.
• Configure, tune, and deploy monitoring infrastructure and dashboards.
• Install and configure physical hardware at data centers and office locations as needed.
• Assist in the configuration and deployment of new applications for the organization.
• Ensure accuracy of backup solutions and assist with regular exercises.
• Assist with compliance needs including evidence gathering.
• Document system configurations and security requirements.

Requirements

• Located in Charleston, SC or surrounding area.
• Security+ or equivalent certification.
• Minimum of 3 years of Operations experience.
• Minimum of 3 years of Linux system administration experience.
• Minimum of 3 years of cloud and data center networking experience.
• Minimum of 2 years of collaborative git/gitlab/github experience.
• Minimum of 2 years of Ansible and Terraform experience.
• Minimum of 2 years of using vSphere/vCenter.
• Experience installing data center computing hardware.
• Experience with logging and search software such as graylog/splunk/sumologic.
• Experience with gitlabCI or other tools such as Jenkins.
• Experience with LDAP/DNS/Kerberos.
• Experience with system and application monitoring tools.
• Experience with AWS, Azure, Google Workspaces, GCP, M365, and Slack.
• Bachelor Degree in Computer Science or related field, or equivalent relevant hands-on experience.
• Ability to work well with others, especially remotely, in a fast-paced environment.
• Ability to solve problems independently with limited information and oversight.
• Strong written and verbal communication skills.
• Strong grammar skills and attention to detail.
• Ability to participate in an On-call rotation.
• Occasional ability to travel.

Nice-to-haves

• Experience with multiple Operating systems, including Red Hat, Ubuntu, and Debian.
• Networking experience.
• Python/Golang/Django/nodejs experience.
• CISSP or equivalent.
• Experience with SOC2, NIST SP 800-171 and SP 800-53.

Benefits

• Competitive Salary
• Flexible working style - Most positions are 100% remote
• 100% Company Paid Benefits for Employees and their Eligible Dependents, including Medical, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability
• 401K
• Dependent Care/Commuter FSA
• Generous PTO policy with an additional 10 paid holidays