Operations & Events Manager

$45,000 - $45,000/Yr

American Relief Agency For The Horn Of Africa (Araha) - Columbia Heights, MN

Full-time - Mid Level

Remote - Columbia Heights, MN

Social Assistance

About the position

The Operations & Events Manager at the American Relief Agency for the Horn of Africa (ARAHA) is responsible for overseeing the organization's operations, ensuring compliance with regulations, managing office functions, and coordinating events and volunteer programs. This role requires collaboration with the Deputy Director and Executive Director to maintain efficient workflows and a positive organizational image.

Responsibilities

• Manage general email and forward to appropriate persons
• Oversee day-to-day operations of the office, ensuring efficient workflow and adherence to organizational policies and procedures
• Manage office inventory, including supplies, equipment, and furnishings, to support the needs of staff and volunteers
• Maintain a welcoming and professional office environment conducive to productivity and collaboration
• Manage appointment scheduling for the office, maintaining an organized calendar and ensuring timely communication with stakeholders
• Serve as the primary point of contact for incoming calls and inquiries, directing calls to appropriate staff members and providing assistance as needed
• Manage all state registrations and licenses required for the organization's operations, ensuring compliance with legal and regulatory requirements
• Monitor renewal deadlines and facilitate the timely submission of necessary documentation to maintain legal standing
• Keep an up to date file of all registrations and necessary filings
• Serve as the primary liaison for tenants occupying office space, fostering positive relationships and addressing any concerns or inquiries
• Coordinate lease agreements, rental payments, and property maintenance to ensure a smooth tenancy experience
• Attend and prepare for conventions and assist in annual events for the organization under the supervision of the Marketing Director
• Oversee the organization's volunteer programs and initiatives, including recruitment, training, and supervision of volunteer coordinators
• Coordinate volunteer schedules and assignments to support various organizational activities and events
• Manage staff and speakers' travels for fundraising purposes
• Perform all duties in a manner that maintains the positive image of ARAHA
• Other duties as assigned by the Deputy Director

Requirements

• Previous experience in office management, operations management, or nonprofit administration
• Strong organizational, leadership, and problem-solving skills
• Excellent communication and interpersonal abilities, with a customer service-oriented approach
• Proficiency in Microsoft Office suite and other relevant software applications
• Detail-oriented and result-oriented
• Knowledge of nonprofit regulations and best practices is desirable

Benefits

• Flexible schedule
• Paid time off
• Retirement plan