Operations Excellence Specialist

$60,000 - $65,000/Yr

Gateway Services

Full-time - Mid Level

Nursing and Residential Care Facilities

About the position

The Operations Excellence Specialist at Gateway Services Inc. is responsible for enhancing operational efficiency through route optimization and supporting various project roll-outs. This role involves collaborating with facility and regional managers to define routing requirements, analyzing data for decision-making, and managing projects to ensure timely completion. The specialist will also focus on establishing best practices for operational training and quality control across the organization.

Responsibilities

• Engage with Facility Managers, Regional Managers, and Managing Directors to define routing requirements and understand challenges.
• Procure and analyze data to aid with routing decisions.
• Analyze facility operations to support efficiencies and workflow improvements.
• Consult with internal and external subject matter experts to develop project scope and user/functional requirements documents.
• Manage NetSuite for CAPEX projects, including AR/AP functions.
• Establish and manage project-specific timelines, deliverables, milestones, and qualification requirements.
• Collaborate with facility and management-level stakeholders on project execution tasks.
• Support the Integration Team in projects that drive synergies and cost savings.
• Perform other duties as required in support of various operational and facility-level projects.

Requirements

• Mid-level experience in operations management or a related field.
• Proficiency in Microsoft Excel for data analysis.
• Project Management Professional (PMP) certification or CAPMP training.
• Experience with NetSuite for managing CAPEX projects.

Nice-to-haves

• Laser Safety Certification

Benefits

• Competitive salary range of $60,000 - $65,000 per year.
• Full-time employment with potential for career growth.