Operations General Manager

Buffalo Wild Wings - New Orleans, LA

Full-time - Mid Level

New Orleans, LA

Food Services and Drinking Places

About the position

The Sports Bar Operations General Manager (OGM) at Buffalo Wild Wings plays a crucial role in overseeing the daily operations of the sports bar, assisting the General Manager in various tasks such as training, inventory management, and sales building. This position is designed for individuals who thrive in a fast-paced environment and are passionate about delivering an exceptional experience to guests while leading a team.

Responsibilities

• Assist the General Manager in overseeing all operations within the sports bar.
• Manage day-to-day operations and ensure smooth functioning of the sports bar.
• Train and develop team members to enhance their skills and performance.
• Implement zone rollouts and manage inventory effectively.
• Focus on sales building and customer satisfaction.

Requirements

• High school diploma or GED required; Bachelor's degree preferred.
• Minimum of 3 years of management experience in a similar role.
• General knowledge of labor laws, health codes, and safe food handling practices.
• Experience in Front of House (FOH) and Kitchen management.

Nice-to-haves

• Passion for training and developing team members.
• Strong computer skills and familiarity with safety and security systems.

Benefits

• Quarterly bonuses
• Annual performance-based wage review
• Comprehensive benefits program