Operations Lead / Chief of Staff

Getarch - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

1-10 employees

About the position

The Operations Lead / Chief of Staff at Arch plays a pivotal role in driving the company's mission of promoting sustainable energy solutions. This high-impact position involves collaborating closely with the founders to spearhead initiatives across various functions, including operations, business development, sales, customer success, marketing, and fundraising. The role is designed for a dynamic individual who is passionate about technology and environmental sustainability, with opportunities for growth into a leadership position based on performance.

Responsibilities

• Work closely with the CEO to conceptualize, develop, and execute strategic initiatives that align with the company's mission.
• Lead and execute initiatives across operations, business development, sales, customer success, and marketing, ensuring seamless execution and completion of every critical task.
• Take extreme ownership of challenges, driving solutions independently and collaboratively while navigating ambiguity and complexity.
• Actively engage with customers to gather feedback, synthesizing their needs and shaping the product and company direction.
• Play a critical role in sourcing, hiring, and onboarding top talent, creating a high-performing team.

Requirements

• Minimum of 5 years of combined experience in early-stage startups and strategy consulting, product management, or finance.
• Demonstrated ability to execute tasks across all business areas and work closely with engineering and design teams to strategically guide product development.
• Proven experience in finding and engaging directly with potential customers, with a willingness to travel frequently (1-2 times per month).
• Proven ability to tackle complex challenges, devise solutions, and execute end-to-end.
• Adaptable in dynamic environments, with a track record of refining approaches as new information emerges.