Operations Lead

Saks Off 5TH • San Antonio, TX

443d • Onsite

About The Position

The Operations Lead at Saks OFF 5TH is responsible for overseeing merchandise displays and store layout, ensuring an attractive shopping experience while managing inventory and back-of-house operations. This role requires a motivated individual who can enhance customer experience through effective merchandise presentation and teamwork.

Requirements

• High school diploma or equivalent
• Experience executing warehouse duties within a retail, customer service, or sales environment
• Proven time management skills and comfortable managing multiple projects with shifting priorities
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
• Ability to work effectively using inventory management systems
• Flexibility to work evenings, weekends and public holidays

Responsibilities

• Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
• Deliver merchandise to departments according to visual directives and replenish product as needed
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
• Maintain proper display of merchandise in the store, ensuring they comply with brand standards
• Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
• Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
• Respond appropriately to customer questions, inquiries, and needs
• Assist on the sales floor when required
• Adhere to Asset Protection control and compliance procedures
• Efficiently complete tasks or special projects assigned by store leadership

Benefits

• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks

What This Job Offers

• Job Type: Full-time
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 11-50 employees