Operations Leader - Shawnee

Unclassified - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

About the position

The Operations Leader at Bibibop is a pivotal role responsible for overseeing daily restaurant operations, ensuring exceptional guest experiences, and leading a team to success. This position involves collaboration with the General Manager and focuses on maintaining high standards of service and quality while fostering a positive work environment.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop's signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Requirements

• Must be at least 18 years old.
• Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.

Nice-to-haves

• Strong Leadership Skills
• Operational Expertise
• Guest-Centric Mindset
• Adaptability & Problem-Solving
• Attention to Detail
• Dependability
• Excellent Communication
• Schedule Flexibility

Benefits

• 401(k) matching
• Health insurance
• Dental insurance
• Paid time off (after 1 year)
• Vision insurance
• Life and disability insurance
• Employee Assistance Program (EAP)
• Free meals during shifts
• Discounts outside of work
• Flexible hours
• Opportunities for wage increases and promotions
• Community engagement opportunities