Operations Loan Specialist I - Business Banking

Citizens Bank - Johnston, RI

Full-time - Entry Level

Johnston, RI

11-50 employees

Credit Intermediation and Related Activities

About the position

The Business Banking Operations Loan Specialist I plays a crucial role in the processing of commercial credit, supporting both the underwriting process during loan origination and ongoing portfolio management activities. This position requires effective communication with both internal and external customers to identify necessary information and provide timely status updates to all interested parties. The specialist is responsible for maintaining and updating relevant systems, determining and ordering necessary due diligence, assisting with the transfer of credits, and supporting the establishment and maintenance of virtual credit files. Additionally, the role involves the overall preparation of files for underwriting, ensuring compliance with the Policies and Procedures established by Business Banking Operations, and providing general operational support for the department. In this role, the Loan Specialist will ensure that loans are closed and documented in accordance with Citizens Bank's credit approval procedures. This includes accurately booking loans into the loan accounting system and performing due diligence tasks to review operational risk components. The specialist must ensure that all conditions precedent are met prior to closing or funding a loan. Strong verbal and written communication skills are essential for interacting efficiently and effectively with internal business partners, legal counsel, and clients. Knowledge of federal regulations and loan documentation terms, including credit agreements, notes, guarantees, and collateral, is required, as the specialist will act as a gatekeeper for compliance and reporting requirements. The position also involves reconciling loan accounting recon accounts for assigned loans, managing and clearing post-closing legal documentation exceptions in compliance with bank policy, and implementing effective controls. The Loan Specialist will proactively initiate actions over key client indicators and manage loan closings within established Key Performance Indicators (KPIs).

Responsibilities

• Ensuring loans are closed and documented in accordance with the Citizens credit approval procedure.
• Accurately booking the loan to the loan accounting system.
• Performing appropriate due diligence tasks, reviewing operational risk components, and ensuring conditions precedent are met prior to closing or funding a loan.
• Possessing strong verbal and written communication skills to interact efficiently and effectively with internal business partners, legal counsel, and clients.
• Knowledge of Federal regulations, loan documentation terms and conditions including credit agreements, notes, guarantees, and collateral.
• Reconciling loan accounting recon account for assigned loans.
• Managing and clearing post-closing legal documentation exceptions in compliance with bank policy.
• Implementing effective controls and proactively initiating action over key client indicators and managing loan closings within established Key Performance Indicators (KPI's).

Requirements

• High School diploma or equivalent required.
• Strong verbal and written communication skills.
• Knowledge of Federal regulations and loan documentation terms and conditions.
• Ability to perform due diligence tasks and review operational risk components.
• Experience with loan accounting systems and processes.