Operations Management Trainee

Xtralease - Little Rock, AR

Full-time - Entry Level

Little Rock, AR

Rental and Leasing Services

About the position

XTRA Lease helps driven entry-level professionals start their career on a path toward growth. As the nation's leader in semi-trailer in renting and leasing, our Management Trainee position will teach you the ins-and-outs of managing a rental facility within the national supply chain, all while growing your skills in customer service, fleet management, vendor relations, invoicing, business leadership, and more. Over the course of 1-3 years, you'll work alongside experienced business operations and sales managers who will mentor and coach you as you hone your skills. You don't need to be an expert on semi-trailers or business management when you start- we'll teach you!

Responsibilities

• Serving customers like PepsiCo and FedEx when they need trailers, helping to determine their equipment needs, and explaining all of our trailer-rental options.
• Inspecting trailers using a hand-held device which includes checking for damage or equipment problems inside and underneath the trailer.
• Managing customer accounts including helping with credit and collections.
• Verifying customer insurance coverage.
• Assigning repair work to vendors and XTRA Lease trailer mechanics.
• Using technology to perform inventories, manage equipment, and other operational tasks.
• Occasional paid travel to other XTRA Lease branches and our Corporate Headquarters for New Employee Orientation, performance evaluation, and cross-training opportunity.

Requirements

• Bachelor's degree (strongly preferred); or 4 years of equivalent relevant experience in customer-facing rental operations or outside sales positions.
• 1-2 years of Customer Service experience; or 1-2 Sales Representative/ Business Development experience.
• Willing to relocate out-of-state to another of our 50 nationwide facilities upon promotion into an Operations or Sales position.
• Must be authorized to work in the United States and not require work authorization sponsorship by the company now or in the future.
• Self-starter, highly motivated, critical-thinking, and conscientious.
• Strong customer service skills; including the ability to handle customer complaints and resolve issues to ensure a satisfactory resolution.
• Management and leadership qualities; including ability to train, and develop skills of lower level employees.

Benefits

• 13 days of PTO
• Multiple Health insurance enrollment plans
• Tuition Reimbursement opportunity (up to $7,000 annualized)
• 401(k) retirement savings with company match
• Medical, dental, vision, supplemental life, pre-paid legal plan, and health and dependent care (FSA) accounts
• Sick leave
• Twelve paid holidays throughout the calendar year