Operations Manager 1, Multi-Service

$61,100 - $92,400/Yr

Sodexo - Ames, IA

Full-time - Mid Level

Ames, IA

10,001+ employees

Food Services and Drinking Places

About the position

The Operations Manager 1, Multi-Service at Sodexo is responsible for leading facilities management soft services operations for a premier Global Energy producer in Ames, IA. This role involves overseeing janitorial services, mail services, shipping, receiving, and ensuring operational and financial performance. The ideal candidate will have experience in managing teams and implementing best practices in facilities management.

Responsibilities

• Direct a small group of janitorial employees on operations to ensure they have appropriate equipment and resources to perform their jobs and meet goals and deadlines.
• Perform reconciliation of shipping costs compared to bills and allocate costs to departments as required.
• Probe potential problems and inform the manager of the status on resolution of issues, utilizing appropriate Sodexo resources when necessary.
• Supervise day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring operating standards.
• Provide positive and constructive feedback to employees to reward, coach, correct, and motivate them.
• Assist in the development of new business services for the client and implement the service programs.
• Ensure compliance with all federal, state, and local regulations as well as Sodexo/client policies and procedures.
• Establish operating standards, implement quality improvements, and communicate them to employees.
• Create a safe work environment by providing safety-related training and equipment maintenance, ensuring compliance with safety and loss prevention programs.

Requirements

• Bachelor's Degree or equivalent experience.
• 3 years of management experience.
• 3 years of work experience in facilities management or food services.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement