Operations Manager at DSM International Airport

About the position

G2 Secure Staff is seeking an Operations Manager for the DSM Operations at Des Moines International Airport. This full-time position is responsible for overseeing cabin service operations, managing staff schedules, and ensuring compliance with aviation regulations. The ideal candidate will have supervisory experience and strong communication skills, playing a key role in maintaining employee relations and operational efficiency.

Responsibilities

• Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting operations overtime.
• Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies.
• Responsible for scheduling all airport employees and ensuring adequate coverage.
• Maintain good employee relations and handle employee problems efficiently and effectively.
• Familiarize with all TSA, FAA, Airline, and Company regulations.
• Project a positive image and respond to inquiries from Airline, staff, and the public in a courteous manner.
• Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries.
• Attend meetings and in-services as required.
• Utilize appropriate communication channels and maintain records, reports, and files as required.
• Adhere to company policies and procedures and participate in achieving company objectives.
• Perform other duties as requested.

Requirements

• 2+ years of supervisory or managerial experience
• Outstanding communication skills
• Strong computer skills including Microsoft Word and Excel
• Experience in data entry and aviation operations
• Ability to multitask and work in a changing environment
• Valid Driver's License

Nice-to-haves

• Supervisor/Manager experience in airline operations
• 1 year or more of Supervisory experience preferred
• Operations or Airline experience preferred
• Flexibility in scheduling and operations

Benefits

• Relocation assistance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Retirement plan