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Operations Manager- Clinic Setting
Action Behavior Centers - Murphy, TX
posted 2 months ago
About the position
As an Operations Manager at Action Behavior Centers (ABC), you will oversee the operations of a facility dedicated to transforming the lives of children with autism and supporting their families. This role emphasizes creating a supportive work environment, ensuring compliance with safety and financial standards, and leading a team of professionals to deliver clinical excellence. Your leadership will be crucial in fostering community engagement and driving performance metrics.
Responsibilities
- Lead the overall operations of an ABC Facility.
- Cultivate a supportive work environment for the team.
- Ensure financial, safety, and compliance oversight of the location.
- Track monthly KPIs, clinic budgets, and team performance.
- Establish strong connections with families and provide guidance during onboarding.
- Attract, engage, and retain a team of 25-50 professionals.
- Conduct performance evaluations and development plans for team members.
- Plan and execute monthly and quarterly team events and celebrations.
- Partner with clinic leadership on operational quality and clinical outcomes.
Requirements
- At least 6 years of people management experience leading a large team across multiple sites or district management.
- Bachelor's or Master's degree preferred, or considerable people management experience required.
- High emotional intelligence (EQ) to work effectively with children with developmental delays and their families.
- Strong and professional communication skills among department leaders.
- Ability to make independent decisions and evaluate consequences.
Nice-to-haves
- Experience in a clinical or healthcare setting.
- Familiarity with Applied Behavior Analysis (ABA) practices.
Benefits
- 401(k) with 2% company matching
- Flexible spending account
- Health insurance with 90% coverage
- Loan repayment program
- Paid holidays
- 10 days of PTO
- Maternity/Paternity award of up to $3,000
- Tuition discounts and student loan repayment options
- Team happy hours and regional events
