Global Elite Group - Dallas, TX
posted 22 days ago
As an Operations Manager at Global Security Consulting, you will play a pivotal role in overseeing the daily operations of our Aviation Security Officer force at the Dallas Fort Worth International Airport. This position is not just about managing tasks; it’s about leading a team in a dynamic and fast-paced environment where safety and customer service are paramount. You will work under the guidance of the General Manager to ensure that all station operations adhere to the established procedures and protocols set forth by the company, TSA, airport, and client standards. Your leadership will be crucial in fostering a culture of compliance and excellence among your team members. In this role, you will be responsible for directing, planning, organizing, and coordinating the day-to-day operations of the security team. This includes ensuring that all security functions are performed in accordance with TSA regulations and corporate policies. You will also oversee staffing, develop scheduling procedures, and ensure that all personnel are properly trained and compliant with the necessary regulations. Your ability to evaluate station attendance and performance will be key in administering corrective measures and maintaining high standards of service. The Operations Manager will also be tasked with administering payroll reporting, ensuring cost-effective measures are implemented, and conducting daily briefings and staff meetings. You will collaborate closely with the Training and Compliance department to coordinate training for all station personnel, ensuring that they are well-prepared to meet the demands of their roles. Your commitment to exceptional customer service will be essential in providing a pleasant experience for travelers at the airport, making this position both challenging and rewarding.