Operations Manager - IMMEDIATE OPENING

$65,000 - $70,000/Yr

Granger Medical - West Valley City, UT

Full-time - Mid Level

West Valley City, UT

11-50 employees

Merchant Wholesalers, Durable Goods

About the position

The Operations Manager at Granger Medical Clinic is responsible for overseeing daily operations across multiple specialty departments in various locations. This role includes personnel management, employee performance evaluation, quality control, and strategic planning to ensure the clinic's mission of providing exceptional healthcare is met. The position requires strong leadership and critical thinking skills to manage staff effectively and improve patient engagement.

Responsibilities

• Oversee daily operations including personnel management and employee performance.
• Maintain staffing levels and ensure quality control across departments.
• Conduct strategic planning for operational improvements.
• Monitor department compliance with company policies and legal regulations.
• Analyze call data metrics to enhance patient engagement results.
• Prepare performance reports for administration as needed.
• Train and onboard new team members to meet clinical and operational goals.
• Demonstrate effective leadership and motivate department staff.

Requirements

• 3-5 years of supervisory or management experience in a medical office setting.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience with EMR (Electronic Medical Records) systems.
• Strong conflict management and resolution skills.
• Excellent critical thinking and problem-solving abilities.
• Ability to multitask and manage stress effectively.

Nice-to-haves

• Experience in healthcare management or operations.
• Familiarity with applicable laws and regulations related to healthcare personnel management.

Benefits

• Paid parental leave
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance