Operations Manager, Logistics

$50,000 - $121,000/Yr

Super Dispatch - Kansas City, MO

Full-time - Mid Level

Onsite - Kansas City, MO

Publishing Industries

About the position

The Operations Manager, Logistics position at Super Dispatch, Inc. in Kansas City, Missouri, is a critical role responsible for overseeing the company's operations across various departments, including accounting, analytics, compliance, finance, and logistics. The successful candidate will be tasked with planning, directing, and coordinating the operations of Super Dispatch to ensure efficiency and effectiveness in all business processes. This includes formulating policies, managing daily operations, and strategically planning the use of materials and human resources to meet the company's goals. In this role, the Operations Manager will review financial statements, sales reports, and other performance data to measure productivity and goal achievement. They will also engage in progressive financial management forecasting to identify areas for cost reduction and program improvement. The position requires close collaboration with executive leadership to coordinate financial and budget activities, maximize investments, and discuss financial risks and opportunities. The Operations Manager will monitor suppliers to ensure they provide goods and services efficiently and within budgetary limits, while also overseeing internal team purchases and approving spending requests. Additionally, the Operations Manager will develop and implement product marketing strategies, including advertising campaigns and sales promotions. They will establish departmental policies, goals, and objectives in conjunction with executive leadership and staff, ensuring effective internal workflow and information management. The role also involves managing the movement of customers within the business platform to enhance operational efficiency and sustainability. The Operations Manager will set credit terms for goods and services based on customer demand forecasts and will be responsible for managing and reviewing profit and loss statements, management analytics, balance sheets, and workflows. This position may also involve personnel functions such as training, interviewing, and evaluating staff to improve unit functions and methods.

Responsibilities

• Plan, direct, or coordinate Super Dispatch operations, overseeing accounting, analytics, compliance, finance, and operations departments.
• Formulate policies, manage daily operations, and plan the use of materials and human resources.
• Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement.
• Perform progressive financial management forecasting to identify areas needing cost reduction or program improvement.
• Direct or coordinate financial/budget activities with executive leadership to fund operations and maximize investments.
• Monitor suppliers to ensure they efficiently and effectively provide goods/services within budgetary limits.
• Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
• Establish and implement departmental policies, goals, objectives, or procedures for internal workflow and information management.
• Direct/coordinate activities concerned with pricing, sales, or distribution of products.
• Maintain monthly business metrics, including monthly MRR and Churn Rate.
• Manage the movement of customers within the business platform to ensure efficiency, effectiveness, or sustainability of operations.
• Set credit terms for goods/services based on forecasts of customer demand.
• Manage and review profit & loss, management analytics, balance sheet, and workflows.
• Direct activities requiring coordination with other department managers such as sales promotions and implementing new management systems.

Requirements

• Bachelor's degree in Business Administration.
• 4 years of operation management experience in the transportation logistics related industry.