Operations Manager (Mental Health Facility)
United Recovery Project - West Palm Beach, FL
posted 3 months ago
About the position
United Recovery Project is seeking a professional, dedicated, and compassionate Operations Manager to lead our outstanding operations staff. The ideal candidate should possess a profound understanding of mental health disorders and the necessary expertise and empathy to excel in this environment. At United Recovery Project, we foster a close-knit, family-like atmosphere, firmly believing that a cohesive team significantly enhances the quality of patient care we provide. We offer abundant opportunities for personal and professional growth. The Operations Manager is responsible for overseeing the general daily operations of the facility. This includes hiring, training, and supervising all Mental Health Technician (MHT) staff. The Operations Manager will supervise a team to ensure timely completion of work and adherence to policies and procedures, identifying all necessary resources required and potential barriers. The role requires providing supervision through daily calls and on-site observation, and the Operations Manager will be on call 24/7 to address any urgent matters that arise. In this role, the Operations Manager will play a crucial part in maintaining the high standards of care that United Recovery Project is known for, ensuring that all staff are well-trained and supported in their roles. The position offers a supportive work environment with high staffing ratios, allowing for a focus on quality patient care. The Operations Manager will also be responsible for ensuring compliance with Joint Commission and AHCA standards, and will be expected to maintain exemplary documentation skills. This position is vital to the success of our programs and the well-being of our patients.
Responsibilities
- Overseeing general daily operations of the facility.
- Hiring, training, and supervising all MHT Staff.
- Supervising a team to assure timely completion of work and adherence to policies and procedures.
- Identifying all necessary resources required and potential barriers.
- Providing supervision through daily calls and on-site observation.
- Being on call 24/7.
Requirements
- Minimum of two years experience working in primary Mental Health/Psych domain.
- Minimum of one year supervisory experience within a primary mental health or psychiatric facility preferred.
- Possess passion and compassion for patient care.
- Proficiency in KIPU Super Admin.
- Exemplary documentation skills.
- Strong familiarity and expertise in Joint Commission and AHCA standards.
- Applicants are required to successfully clear a Level 2 Background check.
Benefits
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
