Global Elite Group - Rosemont, IL
posted 22 days ago
As an Operations Manager at Global Security Consulting, you will play a pivotal role in overseeing the operations at Chicago O'Hare International Airport, ensuring that all security functions are executed in compliance with TSA regulations and corporate policies. This position is not just about managing day-to-day operations; it involves leading a diverse team of Aviation Security Officers, fostering a collaborative environment, and ensuring that all procedures align with the standards set by the company, TSA, airport authorities, and clients. You will be responsible for staffing, scheduling, and training, ensuring that all personnel are adequately prepared to meet the demands of a dynamic airport environment. In this role, you will also be tasked with evaluating station attendance and performance, administering corrective measures when necessary, and ensuring that payroll reporting adheres to established guidelines. Your ability to communicate effectively with staff and clients will be crucial, as you will conduct daily briefings and coordinate training efforts with the Training and Compliance department. The Operations Manager is expected to safeguard company equipment and vehicles while providing exceptional customer service to clients, ensuring a pleasant experience for travelers at the airport. Working at the airport presents unique challenges and opportunities, and as an Operations Manager, you will be at the forefront of protecting the traveling public while contributing to a positive airport experience. This position requires a proactive thinker with strong interpersonal skills, capable of navigating the complexities of airport operations and leading a team to success.