Operations Manager - Package Delivery

$80,600 - $100,000/Yr

Skedaddle - Johnstown, CO

Full-time - Mid Level

Johnstown, CO

101-250 employees

Publishing Industries

About the position

The Operations Manager role at Skedaddle is a leadership position responsible for overseeing the package delivery operations in Johnstown, CO. This role involves managing a team of 30 employees and multiple supervisors to ensure efficient and effective delivery services. The Operations Manager will implement continuous improvement projects, manage the P&L, and develop strategies for growth while maintaining high standards of safety and customer service.

Responsibilities

• Lead and manage all facets of package delivery operations, including delivery operations, fleet management, and human resources.
• Oversee the P&L and develop strategies for operational excellence and continuous improvement.
• Plan and optimize delivery routes using route planning software.
• Build and lead a high-performance team of 30+ delivery drivers, focusing on safety and customer service.
• Recruit, onboard, train, and schedule new employees to maintain reliable service year-round.
• Assess the current management teams and develop action plans for their development.
• Establish and evaluate KPIs for the business unit, identifying areas for improvement.
• Monitor and maintain cost centers, implementing cost savings programs.
• Define and ensure implementation of Standard Operations Policies and Procedures across all locations.
• Ensure compliance with all regulations regarding employee safety and DOT operations.

Requirements

• Must be 21 years of age or older with a valid driver's license.
• Bachelor's degree in business administration, Operations Management, Logistics, Supply Chain, or a related field.
• 3 years of experience in warehouse management or transportation management.
• Exceptional communication skills in both written and verbal interactions.
• Ability to effectively utilize technology tools in all aspects of the position.
• Prior experience with implementing new technologies within an operation.
• Strong critical thinking skills and ability to anticipate issues before they arise.

Nice-to-haves

• Experience in continuous improvement methodologies.
• Entrepreneurial mindset with a focus on business strategy and growth opportunities.

Benefits

• Profit sharing
• Paid training
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule
• Referral program