Operations Manager - Receiving - Midwest Fulfillment Center

Nordstrom • Cedar Rapids, IA

438d

About The Position

The Operations Manager at Nordstrom's Midwest Fulfillment Center is a leadership role focused on managing warehouse operations, ensuring safety, quality, and performance while driving results through effective team development and process improvement. This position requires a seasoned leader to oversee a team of approximately 20 employees, manage financial standards, and implement corrective actions to meet business objectives.

Requirements

• 5+ years of warehouse experience in a managerial role.
• Proven capability in identifying and implementing continuous improvement actions that deliver measurable improvements to cost, service, and quality.
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports.
• Strong knowledge of warehousing Key Performance Indicators (KPIs).
• Hands-on experience with warehouse management software and databases.
• Ability to analyze data and determine actions based on improvement opportunities.
• Excellent verbal and written communication skills.

Responsibilities

• Support the business strategy by driving results for overall safety, quality, and performance.
• Lead, develop, and grow the performance of a team of about 20 employees.
• Recruit, select, onboard, and train the right resources.
• Drive warehouse associates' results through coaching, counseling, and disciplining employees; planning, monitoring, and providing feedback on job performance.
• Enhance professional and technical knowledge by attending educational workshops and participating in professional societies.
• Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies.
• Meet warehouse financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.
• Drive KPI metrics as well as 4DX and facility performance scorecards.

Benefits

• Medical/Vision insurance
• Dental insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Merchandise discount
• Paid time away
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed