Allied Universal - Amarillo, TX

posted 5 days ago

Full-time - Mid Level
Amarillo, TX
Administrative and Support Services

About the position

The Operations Manager at Allied Universal is responsible for overseeing staffing, scheduling, and payroll processing for Security Professionals at assigned client sites. This role involves maintaining communication with staff, managing employee performance, and ensuring compliance with company policies. The Operations Manager plays a crucial role in maintaining employee morale and operational efficiency within the security division.

Responsibilities

  • Interview and hire qualified applicants to fill open positions in a timely manner.
  • Evaluate low-performing employees for replacement or transfer.
  • Maintain and publish weekly Open Post List and manage job openings.
  • Create and manage post schedules in Winteam to ensure adequate coverage.
  • Run bi-weekly payroll and resolve payroll discrepancies efficiently.
  • Conduct disciplinary and counseling sessions with Security Professionals as needed.
  • Maintain regular contact with Security Professionals to ensure effective utilization and training.
  • Prepare and run required reports and address any discrepancies or operational issues.

Requirements

  • Minimum high school diploma or equivalent.
  • 3-5 years of professional-level experience managing non-exempt employees in a service organization.
  • Ability to secure a valid Guard License if required by the state.
  • Demonstrated working knowledge of Microsoft Office software.
  • Ability to write effective reports and document investigations.

Nice-to-haves

  • Prior security industry and/or military experience.
  • College degree or coursework.
  • Experience in scheduling, operations, and employee management in a service-related industry.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in the company's 401(k) or Supplemental Income Plan.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.
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