Operations Manager - Transportation (Supply Chain/Logistics)

Penske Automotive Group - Clyde, OH

Full-time - Mid Level

Clyde, OH

Truck Transportation

About the position

The Operations Manager at Penske Logistics is responsible for leading teams in a dynamic operational environment to consistently exceed established goals while ensuring customer satisfaction. This role involves developing forward-looking plans, managing financial resources effectively, and fostering a culture of safety. The Operations Manager supervises drivers and collaborates with various departments to achieve operational excellence and meet financial targets.

Responsibilities

• Establish and sustain training and competency for all supervisors and associates, ensuring alignment with customer business objectives.
• Recruit, hire, train, develop, and retain quality associates.
• Maintain effective two-way communication to inform, motivate, and recognize excellence among team members.
• Build strong relationships with associates, customers, and supporting departments.
• Meet or exceed all customer key performance metrics and objectives.
• Interact daily with local customers to understand their needs.
• Lead the team in identifying operational improvements such as route optimization and carrier selection.
• Collaborate with other Penske sites to share best practices and leverage resources.
• Develop and execute the annual financial and operating plan.
• Lead operations with integrity to meet or exceed business plan targets.
• Identify issues with operating metrics and P&L, making timely adjustments as needed.
• Ensure timely and accurate customer billings and associate payroll, validating payables and intercompany charges.
• Lead a culture of safety through personal example and continuous improvement plans.
• Ensure compliance with regulatory agencies and company policies regarding safety.
• Identify opportunities for continuous improvement and challenge the status quo.
• Track and record value delivered to customers and seize profitable business opportunities.
• Improve fleet/equipment utilization, maintenance availability, and fuel efficiency.

Requirements

• 4 - 6 years of related functional experience.
• 3+ years of managerial or supervisory experience with DOT regulated positions required.
• High School degree or equivalent required.
• Bachelor's Degree in Business or Supply Chain Management preferred.
• Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint required.
• Ability to connect and build rapport with associates and external customers at all levels.
• Strong time management and organizational skills with follow-up and follow-through capabilities.
• Ability to manage through problems and make independent decisions.
• Demonstrated ability to develop and execute annual financial operating plans.
• Ability to drive process improvement and lead change.
• Ownership and responsibility for running operations with a sense of urgency.
• Strong written and oral communication skills, including presentation abilities.

Benefits

• Bonus eligibility up to 30% of the base salary
• Health insurance
• 401k retirement plan
• Paid time off
• Employee discounts