Operations Manager - Transportation (Supply Chain/Logistics)

Penske Automotive Group - Clyde, CA

Full-time - Mid Level

Clyde, CA

Truck Transportation

About the position

The Operations Manager at Penske Logistics is responsible for leading teams in a dynamic operational environment to consistently exceed established goals while ensuring customer satisfaction. This role involves developing forward-looking plans, managing financial resources effectively, and fostering a culture of safety. The Operations Manager supervises drivers and collaborates with various departments to optimize operations and improve customer experience.

Responsibilities

• Establish and sustain training and competency for all supervisors and associates.
• Recruit, hire, train, develop, and retain quality associates.
• Maintain effective two-way communication to inform and motivate team members.
• Meet or exceed all customer key performance metrics and objectives.
• Interact daily with local customers to understand their needs.
• Lead the team in identifying operational improvements such as route optimization and carrier selection.
• Develop and execute annual financial and operating plans.
• Ensure timely and accurate customer billings and associate payroll.
• Lead a culture of safety and ensure compliance with regulatory agencies.
• Identify opportunities for continuous improvement and execute processes to track value delivered to customers.
• Improve fleet/equipment utilization and maintenance availability.

Requirements

• 4 - 6 years of related functional experience.
• 3+ years of managerial or supervisory experience with DOT regulated positions.
• High School degree or equivalent required.
• Bachelor's Degree in Business or Supply Chain Management preferred.
• Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
• Ability to build rapport and relationships with associates and external customers.
• Strong time management and organizational skills.
• Ability to manage problems and make independent decisions.
• Demonstrated ability to develop and execute annual financial operating plans.
• Ability to drive process improvement and lead change.
• Strong written and oral communication skills.

Nice-to-haves

• Experience in logistics or supply chain management.
• Familiarity with safety regulations and compliance standards.

Benefits

• Bonus eligibility up to 30% of base salary.
• Comprehensive health insurance options.
• 401k retirement savings plan.
• Paid time off and holidays.