Operations Manager- Warehouse (Supply Chain/Logistics)(Site Leader)

$85,000 - $110,000/Yr

Penske Motor Group - Richmond, VA

Full-time - Mid Level

Richmond, VA

Motor Vehicle and Parts Dealers

About the position

Penske Logistics is seeking an Operations Manager to lead a large warehousing operation for a big-box retailer in Richmond, VA. This role involves providing operational leadership to ensure customer requirements are met while achieving Penske's goals. The Operations Manager will oversee daily tasks, manage staff, and ensure effective communication and training within the team. The position requires a focus on operational excellence, financial management, safety, and customer experience.

Responsibilities

• Establish and sustain training and competency for all supervisors and associates.
• Recruit, hire, train, develop, and retain quality associates.
• Maintain effective two-way communication to inform and motivate team members.
• Meet or exceed all customer key performance metrics and objectives.
• Interact daily with local customers to understand their needs.
• Lead the team in identifying operational improvements in inventory accuracy and warehouse operations.
• Collaborate with other Penske sites to share best practices and leverage resources.
• Develop and execute annual financial and operating plans.
• Identify issues with operating metrics and P&L and make timely adjustments.
• Ensure timely and accurate customer billings and associate payroll preparation.
• Lead a culture of safety and develop continuous improvement plans to reduce accidents.
• Ensure compliance with regulatory agencies and company policies.
• Identify opportunities for continuous improvement and track value delivered to customers.
• Lead efforts to improve fleet/equipment utilization and maintenance availability.

Requirements

• 4 - 6 years of related functional experience.
• 3+ years of managerial or supervisory experience in distribution center management.
• High School degree or equivalent required.
• Bachelor's Degree in Business or Supply Chain Management preferred.
• Proficiency with Microsoft Outlook, Word, Excel, Access, PowerPoint required.
• Ability to build rapport and relationships with associates and customers.
• Strong time management and organizational skills.
• Ability to manage problems and make independent decisions.
• Demonstrated ability to develop and execute financial operating plans.
• Ability to drive process improvement and lead change.
• Strong written and oral communication skills.

Nice-to-haves

• Experience in logistics or supply chain management.
• Knowledge of safety regulations and compliance standards.

Benefits

• Bonus eligibility based on performance and location performance, up to 30% of base salary.