State of Washington - Tumwater, WA
posted 3 days ago
The Operations Manager (WMS 2) is a full-time, permanent role within the Health Services Quality Assurance Division, responsible for leading teams and managing business operations in a fast-paced environment. This position focuses on improving patient safety by overseeing the Complaint Intake/Compliance, Case Management, and Administrative units, while also supporting business continuity and office-wide operations. The Operations Manager provides technical and professional expertise in budget management, quality improvement, policy implementation, performance management, public disclosure, and data reporting. As a member of the management team, this role involves independent decision-making and collaboration across various departments to enhance operational effectiveness.