Operations Manager

$35,000 - $42,000/Yr

1-800-GOT-JUNK? - Leeds, AL

Full-time - Mid Level

Leeds, AL

1,001-5,000 employees

Waste Management and Remediation Services

About the position

The Operations Manager position at 1-800-GOT-JUNK? in Leeds, AL, is a full-time role focused on overseeing the daily operations of the franchise. The ideal candidate will be energetic, sales-minded, and passionate about driving success while managing a team of Truck Team Members. This role involves ensuring high-quality service delivery, maintaining operational details, and contributing to a positive work environment. The Operations Manager will also engage in sales activities and customer service, making it a dynamic and challenging position.

Responsibilities

• Supervising a team of Truck Team Members and motivating them to achieve their goals.
• Ensuring high-quality execution for all jobs and monitoring post-job satisfaction of customers.
• Maintaining accurate information related to sales, estimates, job/truck, and other operational details in supporting information systems.
• Assisting in the retention of Truck Team members by contributing to a positive work environment and training programs.
• Running daily job duties routes for the Truck Team to ensure on-time service.
• Reaching out to customers to introduce services and answer questions.
• Assisting Truck Team in closing sales when necessary.
• Conducting daily sales meetings to review sales numbers and provide coaching.

Requirements

• 2+ years management experience
• 5+ years total sales experience
• Strong phone presence
• High School Diploma
• Valid Driver's License
• 3+ years of experience in relevant fields

Benefits

• 401(k)
• Dental insurance
• Opportunities for advancement
• Vision insurance
• Health insurance after 60 days of employment
• 3% guaranteed on a 401K after a year of employment