Operations Manager

$63,000 - $67,000/Yr

Virginia Beach Convention Center - Virginia Beach, VA

Full-time - Mid Level

Virginia Beach, VA

Administrative and Support Services

About the position

The Operations Manager at the Virginia Beach Convention Center is a key leadership role responsible for overseeing the daily operations and administrative functions of the venue. This position involves maximizing productivity, managing resources, and ensuring exceptional service delivery to guests. The Operations Manager will work closely with various departments to create memorable food and beverage experiences while contributing to the overall success of the venue and its staff.

Responsibilities

• Develop and implement business strategies for driving and maximizing food, beverage and merchandise sales.
• Serve as a leadership role model and create an exceptional employment experience for Sodexo Live!'s staff.
• Create an environment where an exceptional service and dining experience is delivered to each customer, contributing to Sodexo Live!'s goal of 100% customer satisfaction.
• Plan and execute all operations activities against forecasted daily business volume.

Requirements

• 3-5 years previous operations leadership experience in a complex food service environment.
• Bachelor's degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.
• Significant expertise in food and beverage management with a catering/concessions emphasis.
• Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
• Solid and proven track record for sales and leadership success.
• Demonstrated financial acumen with strong background in P&L management; Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.
• Tech savvy, with high proficiency in all Microsoft Office programs.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
• Keen ability to promote and participate in a team environment.
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
• Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
• Ability to communicate effectively both orally and in writing.
• Initiative in identifying and resolving problems timely and effectively.

Benefits

• 401K Match
• Medical
• Dental
• Vision
• Vacation Pay
• Sick Pay