Operations Manager

$55,000 - $60,000/Yr

Pcs For People - Belleville, IL

Full-time - Mid Level

Belleville, IL

Merchant Wholesalers, Durable Goods

About the position

The Operations Manager at PCs for People is responsible for facilitating communication and coordinating work among technicians, warehouse staff, volunteers, and community-based workgroups. The role aims to maximize operational efficiency while ensuring that organizational goals and standards are met. The Operations Manager will oversee the intake, warehousing, and refurbishing of devices, manage inventory, and ensure compliance with certification standards for R2 and NAID.

Responsibilities

• Facilitate communication and coordinate work between technicians, warehouse staff, volunteers, and community-based workgroups.
• Ensure efficient and cost-effective operations to meet organizational goals.
• Implement and oversee the setup and administration of intake, warehousing, and refurbishing of devices.
• Monitor inventory levels to ensure sufficient supply for daily distribution and events.
• Coordinate with Community Impact Leads for event equipment needs.
• Maintain a schedule for volunteers and community-based workgroups.
• Train volunteers and staff on relevant skills and tasks.
• Create and follow a building maintenance schedule for compliance with NAID & R2 certification.
• Meet regularly with staff to discuss progress and develop goals.

Requirements

• Bachelor's degree or higher
• 5+ years of related operations experience
• Proven technical and operational skills
• Demonstrated project management abilities
• Management and team-building experience
• Excellent organizational skills
• Strong communication skills, both written and oral
• Self-directed and self-motivated with strong analytical thinking.

Nice-to-haves

• Entrepreneurial passion and desire to assist in a new office
• Adaptable and innovative; quickly developing and implementing solutions
• Previous P&L management responsibilities

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401(k) matching
• Flexible PTO