Operations Manager

Brookshire Grocery Company - Merkel, TX

Full-time - Entry Level

Merkel, TX

Food and Beverage Retailers

About the position

The Operations Manager at Brookshire Grocery Company is responsible for overseeing all aspects of store operations to ensure a convenient, friendly, and clean shopping experience. This role involves leading and training staff, managing inventory, and ensuring compliance with safety and quality standards. The Operations Manager plays a crucial role in supporting the Store Director and enhancing overall store performance.

Responsibilities

• Provides oversight in all areas of the store to assist Store Director.
• Leads and provides guidance to Service Specialists and performs training as needed.
• Carries out management responsibilities including interviewing, hiring, training and developing partners.
• Plans, assigns, and directs work; appraises performance, rewards, and disciplines partners.
• Schedules, addresses complaints, and resolves problems.
• Reviews historical data to predict future sales from ads and promotions.
• Manages inventory using item management processes to ensure satisfactory in-stock levels.
• Reviews profit and loss, sales, shrink, and labor data; provides summaries to upper management.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory and product ordering.
• Opens/closes store as assigned, ensuring proper procedures are followed.
• Inspects product for quality control and food safety standards.
• Prepares, makes, and verifies accuracy of store deposits and change orders.
• Balances register tills and remains current on tender policies and procedures.
• Notifies Store Director of efficient process improvement opportunities.
• Verifies accurate pricing through communication with operations support.
• Maintains a clean, safe, and sanitary working and shopping environment.
• Maintains a friendly and customer service-oriented attitude by greeting customers.

Requirements

• High school diploma or GED required.
• Minimum of 18 years of age required.
• Two or more years of related experience or an equivalent combination of experience and/or higher education required.
• TABC/LACT certification required.
• Food Handler certification required.
• Fuel Operator C training required.
• Manager Food Safety certification required.
• Anti-Money Laundering (AML) certification required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Intermediate knowledge of retail grocery store operations.
• Basic knowledge of SAP for reporting purposes.

Nice-to-haves

• Experience in SAP
• Basic knowledge of Workforce Management (WFM)
• Basic knowledge of anti-money laundering (AML) regulations
• Ability to lead and motivate others
• Ability to effectively communicate with customers and partners
• Ability to perform basic Microsoft Office functions.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance