Operations Manager

$96,000 - $160,000/Yr

Uline - Lakewood, WA

Full-time - Mid Level

Lakewood, WA

5,001-10,000 employees

Merchant Wholesalers, Nondurable Goods

About the position

As the Operations Manager at Uline's Washington branch, you will lead and influence a high-performing team to ensure operational excellence across various departments including Warehouse, Customer Service, Sales, HR, IT, and Facilities. This role is pivotal in maintaining impeccable customer service and supporting the recruitment and retention of top-tier talent while driving accountability through performance feedback.

Responsibilities

• Oversee operations of Uline's Washington branch, including the Warehouse, Customer Service, Sales, HR, IT and Facilities departments.
• Supervise branch departments to consistently ensure impeccable customer service.
• Ensure the 800,000 square foot distribution center grounds always exceed company standards.
• Support recruitment and retention of top-tier talent and assist with employee relations.
• Provide hands-on senior management and drive accountability through performance feedback.

Requirements

• Bachelor's degree.
• 5+ years experience in operations or general management.
• Warehouse, call center and/or sales experience is a plus.
• Experience supervising personnel.

Nice-to-haves

• Experience in a fast-paced distribution environment.
• Strong leadership and communication skills.

Benefits

• Complete medical, dental, vision and life insurance coverage.
• Flexible Spending Accounts and wellness programs.
• 401(k) with 6% employer match.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Bonus programs that include annual performance, sales goals and profit sharing.